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Release Notes - KwikWork UX

What's New

Search Parameters Reset
Administrators are now able to allow users to reset search templates to default settings.
More customizable UXKwikWork now allows administrators additional control over the look of the KwikWork UX with additional control of the color of Search Results Grid and the Unified Display.
Cross-Tab ActionsUsers are able to select items in the Search Grid across multiple tabs in the Unified View and perform action from the Context Menu
Enhanced Upload Manager'Skip and Next' allows users to skip documents in queue when indexing while properties remain sticky


Resolved Issues

 

KWICN-4611Resolved issue where CM8 documents remained checked out after closing unified view
KWICN-4710Resolved issue where p8 documents are checked in when unified view is closed
KWICN-4622Resolved issue where users are not able to perform searches of the KwikWork Uploads system document class.

Known Issues

KWICN-1884Opening documents from the context menu opens the default Content Navigator view
KWICN-4624Opening documents that don't without any supported viewers may cause the UX to stop responding and require a refresh in ICN3.0.5 iFix 8
KWICN-2792Daemon Repository credentials need to be reset after importing KwikWork Configuration
KWCIN-4625On touch device, exporting configurations sometimes has no response from a mouse click.  Under these conditions the configuration would be exported successfully  by pressing the space bar after a mouse click.

 

 

 

 

Previous Releases

KwikWork 5.1

What's New

Unified View Tab OrderAdministrators are now able to configure the order that tabs are displayed for cases and case tasks
Document Briefcase SortKwikWork now allows users to sort  uploads by age.
Document Briefcase GroupWhen multiple documents are uploaded together using the upload manager, they are now grouped together
Upload Manager Support Advanced Zip File ProcessingKwikWork now allows users to upload Zip files as well as extract the file contents for further indexing.
Last Used Entry TemplateKwikWork  can now be configured to remember the last entry template that that was used to index documents in the upload manager
Optional Card ViewAdministrators can now prevent the card view from automatically being displayed when an item is select from the search results grid.


Resolved Issues

 

KWICN-4458Resolved issue which KwikWork failed when uploading large files
KWICN-4460Resolved issue where KwikWork sometimes KwikWork files documents incorrectly do to file in location being sticky
KWICN-4363Resolved issue where users were unable to make mandatory comments on work items
KWICN-4364Resolved issue where work items were not saved when using the View All

Known Issues

KWICN-1884Opening documents from the context menu opens the default Content Navigator view
KWICN-2792Daemon Repository credentials need to be reset after importing KwikWork Configuration

KwikWork 5.0

What's New

New Dashboard FunctionalityKwikWork now allows administrators the ability to configure dashboards using a URL
Support of ICN Edit Service Actions
KwikWork now allows users to create new document using the ICN Edit Service
New Case Task Creation with AttachmentsCase Tasks can now be created with documents attached form within the Collaboration Panel or from the KwikWork main navigation bar.
Case Task FiltersKwikWork 5.0 adds the ability to filter case tasks based on their state and attributes within the Collaboration Panel
Case Properties on TaskCase properties can now be displayed as a tab in the Unified View when a case is opened
Case Conversation FiltersUsers are now able to filter conversation within a case or case task
KwikWork CAD ViewerSupport for the KwikWork CADVidewer to view DWG documents in KwikWork
Enhanced Revision ProcessEnhancements in the revision process leverages Kwql to make the revision rules conditional
Enhanced Direct UploadWhen indexing multiple document using the Direct Upload, users can now discard and more to the next document in the queue
Upload Manager Background ProcessingThe upload manager briefcase now refreshes in the background and does not need to be opened for it to update.
Upload Manager PreferencesUsers ca now control the frequency that the upload manager would refresh in the background. 
Unified View Tab OrderAdministrators are now able to configure the order that tabs are displayed for cases and case tasks

Resolved Issues

KWICN-3842Resolved issue with Edit Service
KWICN-3898

Resolved issue with Entry Template display configuration

Known Issues

KWICN-1884Opening documents from the context menu opens the default Content Navigator view
KWICN-2792Daemon Repository credentials need to be reset after importing KwikWork Configuration

KwikWork 4.0

What's New

New Dashboard FunctionalityKwikWork now allows administrators the ability to configure dashboards using a URL
Improved KwikWork HomeAdministrators are now able to choose which feature of the KwikWork Home page is automatically loaded
Improved Collaboration PanelAdministrators are now able to select which collaboration feature is loaded automatically
Updated Orient DB
Package Orient DB Database updated to latest stable release to improve system safety and stability.  Carefully follow upgrade instructions when upgrading to KwikWork 4.0.x from an older version of KwikWork.
Associated Content
Users are now able to access associated content from withing the KwikWork Collaboration Panel
Enhanced to Bottom
Toolbar is now more compact to not interfere with viewing content
Support for ICN Daeja Print
It is now possible to print using the Daeja ViewOne print from the KwikWork Toolbar
Enhancement to Exclude Templates Functionality
Templates are now automatically hidden when new desktops are created making it easier for administrators to manage templates available to end users
Enhanced Direct URL
Enhancements to Direct URL functionality to automatically open documents from a search
Enhancement KwikWork Preferences
Users are now able to be associated to an existing contact


Resolved Issues

 

KWICN-2806Resolved issue where virtual inbox count is inaccurate
KWICN-3036Resolved issue where some compound documents are not checked out correctly
KWICN-3633Resolved issue where searches with ldap users as search criteria had error
KWICN-3689Resolved issue where search criteria were truncated after commas
KWICN-3764Resolved issue using CMOD searches as related content searches in Unified View
KWICN-3782Resolved issue where CMOD document could not be opened in new window from the Unified View

Known Issues

KWICN-1884Opening documents from the context menu opens the default Content Navigator view
KWICN-2792Daemon Repository credentials need to be reset after importing KwikWork Configuration

KwikWork 3.9

What's New

Contact Groups
Allows the aggregation of contacts to make sending of emails or calendar events to multiple contacts at the same time within KwikWork easy.

Calendar Events and Task Categories

KwikWork now allows for the categorizing of calendar events and tasks.
Calendar Events and Task Filter
KwikWork includes the ability to filter calendar events and tasks by class and other meta data.
Enhanced Calendar ViewKwikWork Calendar Events are now color coded when displayed in the KwikWork Calendar making them easier to manage
Contact Manager
KwikWork Contact and Contact groups can be easily managed from the KwikWork Title Drawer
CMOD Support
KwikWork now supports access to Content Manager On Demand(CMOD) 10.1
Enhanced Multiple Repository Support
Additional options are now available to configure user interaction with content from different repositories
Enhanced Case Manager Support
Administrators are able to change how case properties are presented based on meta data contained within a case using KwikWork Query Language (Kwql) expressions
Improved Upload Manager
Users are now able to refresh contact in the KwikWork Upload Manager
KwikWork Direct Upload
Leveraging the Direct Upload Feature, users are now have direct access to the upload manager from a URL and the entry template can be pre-filled
Font Awesome 5 SupportKwikWork now supports Font Awesome 5.6 Pro icons
Favorite Search RenameUsers are now able to rename their favorite searches in the KwikWork Search Manager

Resolved Issues

KWICN-3223Resolved issue where some controls were unresponsive on touch enabled computers
KWICN-3382Resolved issue that caused multi value properties from not being cleared in the filter panel

KwikWork 3.8

What's New

Support for FileNet 5.5
KwikWork now supports FileNet 5.5 repositories

Ability to traverse case content

It is now possible to moved between documents filed within a case after opening a document from within a case
Unified View properties header
KwikWork can now display selected properties in a header above content with a case, document or work item is opened
Related Case Tab
Users are now able to view related cases as a tab in the Case Tabbed View
Enhancements to Calendar Events
Enhancements to the Calendar functionality including automatic time zone detection and ability to add locations and links
Support for Microsoft Edge
KwikWork UX now supports Microsoft Edge browser
One Click Case Manager Task CreationIt is now possible to create new Case Manager discretionary tasks from the Case Tabbed View
Performance EnhancementImprovements under the hood to improve the speed at which KwikWork loads content
Case Only ContactsKwikWork now allows users to view only contacts that are file in a case when creating emails or calendar events
Enhanced Content Manager Email supportEmails sent to a case with Case Manager and Content Manager 8 integration are automatically filed in CM8
Calendar Events and Tasks ImprovementCalendar events can now be resent after being edited
Cross-repository Search supportCross-repository searches can now be used as case content searches
Task Location DetectionKwikWork now automatically detect the user time zone when creating calendar tasks and events which are saved
View Case Task Initiating AttachmentWhen a case task which has an initiating attachment, the attachment is now displayed in a new viewer tab

 

Resolved Issues

KWICN-2201Resolved issue with the Browse on Login functionality
KWICN-3323Resolved issue where case tasks remained locked with opened from the task list
KWICN-3350

Resolved issues with multi-value properties not being displayed correctly

KWICN-2399Resolved issue where Column separators of search results grid are sometime not visible in Google Chrome at some zoom levels.

Known Issues

KWICN-1358Keyboard shortcuts for to activate "View All" and close unified view are not available
KWICN-1884Opening documents from the context menu opens the default Content Navigator view
KWICN-2792Daemon Repository credentials need to be reset after importing KwikWork Configuration
KWICN-3382Multi value properties are not cleared in the filter panel

KwikWork 3.5

What's New

Direct URL AccessProvides direct access to KwikWork UX functions such as search, work items, browse, Case Tabbed View and Document Unified View

Configurable card properties

Properties displayed in the property cards for documents and folders can be configured in the KwikWork Configuration Panel
Optional NotificationsKwikWork now allows notifications to be disabled while allowing other home features
New Upload Manager ControlsNew context rules allow administrators to choose which fields should be editable during upload
New Folder TreeUsers are now able to browse the repository folder structure during upload
Support for Content Manager 8KwikWork UX now supports CM8 with IBM Case Manager
View DWG Drawing in Unified ViewKwikWork now displays DWG drawings in the Unified View

 

Resolved Issues

KWICN-2745Virtual In-baskets filters are always display the operator 'contains'
KWICN-2550Resolved issue where work items remains locked when accessed through 'View All'
KWICN-2548

Virtual In-baskets refreshes the search results after opening a workitem in unified viewer

KWICN-1824The inbaskets filters says 'No Filters applied' after the filter actually applied

KwikWork 3.0

What's New

New Virtual Inboxes
Users are now able to view all work items assigned to them from multiple in baskets in a single location
New KwikWork PrintKwikWork now allows users to preview printed documents in the unified view
New Multi Property SortKwikWork enables the sorting of search results using multiple properties/columns
Expanded File Icon ConfigurationKwikWork now allows administrators to choose the color and type of icons used for documents
Dynamic Column WidthsKwikWork search result grid column widths automatically adjust based on content in the search results

 

Resolved Issues

KWICN-2188Resolved issue preventing users from following documents
KWICN-2187Resolved issue preventint case property cards from displaying correctly on servers running ICN 2.0.3 FP8
KWICN-2183Resolved issues when viewing folder thumbnails
KWICN-1644Resolved issue that cause an error when using workflow subscription buttons

 

KwikWork 2.4.x

What's New

Support for HA ClusteringKwikWork can now support HA clustering without creating a shared folder. The implementation now allows the engine to be deployed in a clustered HA implementation
Always show the document properties with Deaja ViewerNew compound document association functionality allows users to created and modify compound documents
New Upload manager
Users are now able to view documents while adding metadata during the upload process
Allow users to determine what is viewed at loginNew default view setting allows administrators to chose what is viewed on login
Provide ability to add documents to folders during upload processNew upload manager provides users with the ability to add documents to existing or new folders during indexing
New Dynamic column headings for folder searchesAdministrators can now configure columns for folder searches which are displayed dynamically based on the document that are filed within the folder
New Column Select feature
Users can now control which columns are displayed in the search results grid as well as sort column using new column select feature
Dynamic column widthsThe widths of columns in search results now automatically adjust based on the size of the content within the column
User setting resetUsers are now able to control the age of notifications that are displayed on the home screen and re-enable the welcome tour
New ability to View AutoCAD drawings in KwikWorkKwikwWork now allows AutoCAD drawings to be viewed in the unified view
View AutoCAD drawing during indexingKwikWork now allows users to view AutoCAD drawings while they are being indexed in the upload manager
New folder associationKwikWork folder association feature now allows users to easily file, unfile and move documents between folders
Enhanced collaboration panel controlAdministrators are now able to enable or disable individual tabs in the KwikWork collaboration panel
New horizontal scrolling and column widthsAdministrators can now configure a minimum width for columns and enable horizontal scrolling in search results grid allowing a cleaner view of content

KwikWork 2.3

New Features

Audit ReportingKwikWork now has the ability to generate ad-hoc and automatic audit reports
AutoCAD Drawings and Overlays SupportKwikWork now supports viewing, checkout and checkin of AutoCAD drawings and their associated reference documents
Case Audit HistoryUsers are now able to export case history to a file
Compound Document AssociationNew compound document association functionality allows users to create and modify compound documents
Desktop Specific Login ScreenAdministrators can now configure different login screens for each desktop
Easy Upgrade ProcessNew upgrade migration process automatically updates configuration to include newest features newer than version 2.2.1
Enhanced Content AssociationEnhancements to KwikWork content association now includes an improved interface and allows users to disassociate items
Enhanced KwikWork EmailImprovements to email handling allowing BCC and sending emails to all case contacts
KwikWork Desktop ClientNew KwikWork desktop client allows users to download compound documents
Multiple Application Space SupportKwikWork now supports multiple application spaces on a single desktop
IBM Records Manager SupportKwikWork now displays if an item is declared as a record
Role Specific ConfigurationAdministrators can now configure KwikWork UX features based on user roles
User SearchUsers can now create and edit their own searches from the KwikWork UX
Work Item AssociationUsers can now view work items that are associated to a document
Workflow Events CaptureNew KwikWork workflow component now captures workflow events

KwikWork 2.2.2

Resolved Issues

KWICN-1239Email scheduler is now controlled form KwikWork Engine Application.
KWICN-1569Resolved issue where users were unable to drag and drop documents directly into case
KWICN-1571Resolved issue where under some circumstances, custom case number did not increment correctly
KWICN-1574Resolved issue where emails could not be sent using exchange

 

KwikWork 2.2

New Features

Load from Context

Users can now add documents from the Context of an existing document. Click on the Clone button and an entry template will appear with all of the metadata filled from the document that is currently selected

Browse

KwikWork users can now browse folders and documents from KwikWork. KwikWork also adds a filter that allows you to turn on and off the visual tree indicator.
My Lists

The My Lists Feature adds the available sub-tabs of the ICN Home feature and makes them available for use within KwikWork.

History Tab Enhancements

The History Tab has been enhanced to show the Document Title.

Preview all document pages

Users can now view all page of a document directly from a notification or a results set. No more waiting for the thumbnails to generate. We have also enhanced the display of the Notification/Results Set card

Email

The handling of emails has been enhanced. KwikWork no longer requires the use of NMO and the solution is now email client agnostic. KwikWork can now send an email directly from KwikWork and capture it into the repository automatically. Users can now respond to emails sent from KwikWork and they will automatically be added back to the conversation. Using the get case number button a user can send and email to a case from any email client. If attachments are sent from the repository KwikWork will de-duplicate them so that there aren't multiple instances in your repository. KwikWork can now support multiple email classes and attachment classes to meet all of your solution needs. KwikWork can even find all of the emails for a contact and actually direct you to an individual email in its original context

Inject Scripts into SearchesAdministrators can now create searches that use scripts to place values into the search criteria. Some examples of this might be the logged-in user name or id, today's date, or an email address into a search criteria
Redesign Configuration PanelKwikWork Configuration Panel now has a new layout for easier configuration and increased control

Resolved Issues

KWICN-781   

Added a cancel button for Calendar events
KWICN-1058Removed the Show Completed Events button from the Calendar
KWICN-933Users are now directed to a Calendar Event or Task when clicking on one from the notifications screen
KWICN-980Administrators can now disable the home function
KWICN-1000The KwikWork Configuration Panel has been enhanced for usability; all unused features have been removed
KWICN-1077Fixed ability to send emails for Calendar Events and Tasks to multiple recipients

KwikWork 2.1

New Features

Custom Case Numbers

Create custom case numbering schemes for your solutions.

My Tasks

New calendar system with 'My Task' allows easy access to individual and group level events.
Roles

Roles can now be created and used for creation of events.

User Preferences

User preferences can be set for each user to make sending emails and creating events easier.

External Links

Create links to external websites or applications, making them accessible from within your current desktop.

New Tour

The Newly designed tour helps onboard your users quickly and efficiently.
Optionally the tour can be customized to your specific requirments by enChoice Professional Services.

 


KwikWork 2.0

New Features

New Notifications Dashboard
View and access the latest updates in one location

Calendar Events

New calendaring
New Content DrawerEasily switch between documents or access recent documents using content drawer
New Title DrawerKwikWork is now the hub for all production systems allowing easy access to external systems through the new title drawer
New Keyword SearchSearch for documents using keywords with the document



KwikWork 1.3.1

New Features

KWICN-782Resolved issue associated with document properties not stuck using drag and drop

KWICN-804

Removed case history button from case management interface.


KwikWork 1.3

New Features

Case ManagementConsolidate all case related documents, tasks, notes and more in a single Unified View

New Events Manager

Create new document or case level events and view them quickly from task summary page
ContactsCreates a customer centric solution with a central customer repository
CalendarProvides users with a single consolidated view of important information
Tab ViewProvides a modern, configurable display of like or related information
DashboardProvides users with a single consolidated view of important information
Microsoft Office IntegrationProvides the ability to add documents to FileNet using existing metadata from your repository
Integration with LOB systemsAllow access to content from an existing line of business system
Compatibility with Large Data SetsProvides the ability to use and review large data sets in lookups
New Document PreviewNew configurable preview of multiple pages and documents


KwikWork 1.2.1

New Features

Multi-Page thumbnail preview
Users will be allowed to preview the first 10 of a document through the Enhanced Thumbnail View and Thumbnail View Grid.

Search result Paging feature

Allows users to navigate through the search results faster with paging numbers
Support for Case Manager CommentsUsers are able to make comments in either KwikWork Unified View or IBM Case Manager
Support for ICN Social commentsKwikWork automatically integrates with IBM Content Navigator Social comments


KwikWork 1.2

New Features

Search ManagerEasy access to frequently used searches, plus easy access to search templates.
Search GridUser friendly interface with new thumbnail view providing quick access to document previews and one click access to content.
Unified Viewer

Provides a unified single screen and method for working with documents, processes, and cases. Maximizes productivity by minimizing the need to move between different screens to review documents and complete work.

KwikWork Configuration PanelProvides granular configuration of desktops and features.
FollowAllow users to follow documents and launch workflows with a single click.
Check Out managerAccess to all checked out documents in one location
Collaboration PanelUsers can collaborate on documents with quick access to document history
Keyboard ShortcutsControl of the KwikWork user interface using keyboard shortcuts
Customizable User InterfaceControl of many aspects of the KwikWork user interface including color theme, icons, features and more.
Configurable Welcome TourAdministrators can easily create and deploy welcome tours specific to the environment.
Brand-able Log-in Background of user log in page can be easily changed.

 

What's New


Resolved Issues

 

Known Issues

Unified View Tab OrderAdministrators are now able to configure the order that tabs are displayed for cases and case tasksDocument Briefcase SortKwikWork now allows users to sort  uploads by age.Document Briefcase GroupWhen multiple documents are uploaded together using the upload manager, they are now grouped togetherUpload Manager Support Advanced Zip File ProcessingKwikWork now allows users to upload Zip files as well as extract the file contents for further indexing.Last Used Entry TemplateKwikWork  can now be configured to remember the last entry template that that was used to index documents in the upload managerOptional Card ViewAdministrators can now prevent the card view from automatically being displayed when an item is select from the search results grid.KWICN-4458Resolved issue which KwikWork failed when uploading large files
KWICN-4460Resolved issue where KwikWork sometimes KwikWork files documents incorrectly do to file in location being sticky
KWICN-4363Resolved issue where users were unable to make mandatory comments on work itemsKWICN-4364Resolved issue where work items were not saved when using the View AllKWICN-1884Daemon Repository credentials need to be reset after importing KwikWork Configuration
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